Fixpass
How it works

From signup to handled, in three steps.

No phone tag, no contractor roulette. Fixpass standardizes what a well-run membership looks like — and publishes it so you never wonder where you stand.

Step 01

Pick

Pick a plan + confirm coverage

Silver, Gold, or Platinum. One monthly charge via Stripe, one registered property per membership. Switch tiers or cancel anytime.

  • Plan picks in under 60 seconds
  • Stripe handles checkout + invoicing
  • Welcome email with your first-use guide

Step 02

Submit

Submit a request

Describe what needs doing from the Fixpass app or this website. Snap a photo, flag the room, pick a window. An operator reviews and triages before anything is scheduled.

  • Under-24-hour response SLA
  • Photo uploads for faster triage
  • Operator-reviewed — no bot dispatch

Step 03

A

A technician shows up

A vetted Fixpass tech arrives inside your visit allowance. 90 minutes of labor, up to 3 related tasks, tidy work, and a brief write-up. Done.

  • 1–3 business days typical turnaround
  • Tidy work, documented outcomes
  • Out-of-scope? We'll quote separately
01

Pick a plan + confirm coverage

Silver, Gold, or Platinum. One monthly charge via Stripe, one registered property per membership. Switch tiers or cancel anytime.

02

Submit a request

Describe what needs doing from the Fixpass app or this website. Snap a photo, flag the room, pick a window. An operator reviews and triages before anything is scheduled.

03

A technician shows up

A vetted Fixpass tech arrives inside your visit allowance. 90 minutes of labor, up to 3 related tasks, tidy work, and a brief write-up. Done.